Terms of service

These terms govern your use of svarnagarbha.com and any purchase you make on it. By using the website or placing an order, you agree to them.

1. Who we are

Svarnagarbha is a brand owned and operated by VERTICO MEDIA, a sole proprietorship of Shounak Choudhury, with its principal place of business at A120, First Floor, Parsvanath Paradise, Mohan Nagar, Ghaziabad, Uttar Pradesh 201007, India (GSTIN 09AVSPC4203E1ZT). In these terms, "we", "us" and "our" refer to Svarnagarbha.

2. Eligibility

To place an order you must be at least 18 years old and able to enter into a binding contract under Indian law. If you are under 18, you may use the website only with the involvement of a parent or guardian.

3. Products

We describe and photograph our products as accurately as we can. Many are handmade or natural — idols, malas, rudraksha, gemstones, crystals and handloom fabric — and may vary slightly in colour, size, weight, texture and finish from the images shown. These variations are part of their nature and are not defects. Where a product is described as certified, the certificate is issued by the laboratory named on it.

4. Spiritual and astrological use

Our products, classes and retreats are offered for devotional, cultural and personal practice. We do not promise or guarantee any particular spiritual, astrological, health, financial or other outcome from them. Nothing on this website is medical, legal or financial advice.

5. Prices and payment

Prices are shown in Indian Rupees. Applicable taxes and shipping charges are shown at checkout before you pay. Payments are processed by our third-party payment provider; we do not see or store your full card details. If a product is listed at an incorrect price because of an error, we may cancel the order and refund you in full.

6. Orders

We may decline or cancel an order — for example if a product is out of stock, if there is an error in the listing, or if we suspect fraud. If we do, we will refund any amount you have paid in full.

7. Shipping, returns and refunds

Delivery is governed by our Shipping policy, and returns, refunds and cancellations by our Refund policy.

8. Classes

Classes are held online. Access details are for your personal use and must not be shared. Class content and materials may not be recorded, copied or redistributed without our written permission.

9. Retreats

Vedic Voyages retreats are booked by application and paid for separately. Each retreat is governed by the terms shared with you at registration.

10. Intellectual property

All content on this website — including text, photographs, designs, logos and the Svarnagarbha name — belongs to us or our licensors. You may not copy, reproduce or use it commercially without our written permission.

11. Using the website

You agree not to use the website for any unlawful purpose, not to interfere with its operation or security, and not to give false information when placing an order.

12. Limitation of liability

To the extent permitted by law, our total liability in connection with any order is limited to the amount you paid for it, and we are not liable for indirect or consequential loss. Nothing in these terms limits your rights under the Consumer Protection Act, 2019, or any other right that cannot be excluded by law.

13. Events beyond our control

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural calamities, public disorder, strikes, government action, and failures of courier, payment or communication networks.

14. Privacy

How we handle your personal information is explained in our Privacy policy.

15. Complaints

If you have a complaint, please contact our Grievance Officer, whose details are on our Business information page. We acknowledge complaints within 48 hours and resolve them within one month.

16. Governing law and jurisdiction

These terms are governed by the laws of India. Subject to your rights as a consumer, the courts at Ghaziabad, Uttar Pradesh have jurisdiction over any dispute arising from them.

17. Changes to these terms

We may update these terms from time to time. The version published on this page when you place an order applies to that order.

18. Contact

Write to contact@svarnagarbha.com.

Last updated: 20 October 2026