Shipping policy

This policy explains how orders placed on svarnagarbha.com are delivered. Svarnagarbha is a brand owned and operated by VERTICO MEDIA (GSTIN 09AVSPC4203E1ZT).

Where we deliver

We deliver across India and internationally.

Delivery times

Within India: 7–15 business days, depending on how remote the delivery pincode is.
Outside India: 15–20 days.

For products in stock, these are estimates under normal circumstances, counted from the date your order is placed.

Made-to-order products

Some products, such as our murtis, are made to order after you place your order. These are dispatched within the time stated on the product’s page — for example, 2–3 weeks for a murti, or up to 2 months for a murti with angaraag of your choice. The delivery times above apply from the date of dispatch, not from the date of your order. We will keep you informed while your piece is being made.

Shipping charges

Shipping within India is complimentary on orders of ₹2,000 and above. For other orders, and for all international orders, shipping charges are calculated and shown at checkout before you pay.

Customs duties on international orders

Orders delivered outside India may be subject to customs duties, import taxes and fees charged by the destination country. These are not included in our prices or shipping charges, and are payable by the recipient.

Tracking

When your order is dispatched, we will send you a shipping confirmation by email, with tracking details where the courier provides them.

Delays outside our control

Delivery may be delayed by events beyond our control, including floods and other natural calamities, public disorder, strikes, government restrictions and disruptions to courier networks. We are not responsible for delays caused by such events, but we will keep you informed and help however we can.

Delivery address

Please check your address and pincode carefully at checkout. If an order comes back to us because the address was incorrect or incomplete, or because it could not be delivered after the courier's attempts, we may charge the cost of shipping it again.

Damaged parcels

If your order arrives damaged, please record an unboxing video and contact us within 7 days of delivery, as set out in our Refund policy.

Classes

Classes are held online and involve no shipping.

Questions

Write to contact@svarnagarbha.com.

Last updated: 5 November 2026